Shipping policy

Shipping Policy

Thank you for shopping with us.

Processing Time

All orders are processed within 1–2 business days after confirmation. Orders are not shipped on weekends or public holidays.

Shipping Time

Delivery times vary depending on your location:

  • Within Egypt: 2–5 business days

  • Remote areas may take slightly longer.

Shipping Fees

Shipping fees are calculated at checkout based on your location.
We may offer free shipping on selected offers or order values.

Order Tracking

Once your order is shipped, you will receive a confirmation message with tracking details (if available).

Cash on Delivery (COD)

We offer Cash on Delivery. Please make sure to have the exact amount ready upon delivery.

Order Confirmation

Our team may contact you to confirm your order before shipping.
If we are unable to reach you, the order may be delayed or canceled.

Failed Delivery

If the delivery attempt fails due to:

  • Incorrect address

  • عدم الرد على شركة الشحن

The order may be returned. Re-shipping fees may apply.

Inspection Upon Delivery

You can request to inspect your order before payment (if supported by the shipping company).

Delays

Delivery may be delayed due to unforeseen circumstances such as:

  • Weather conditions

  • High order volume

  • Logistics issues

We appreciate your patience in such cases.

Contact Us

If you have any questions about your order or shipping, please contact us through our support channels.

Thank you for choosing us ❤️